HRM Notice for Medical Clinics

From OntarioMD's Support Email:


Please be advised the following hospitals’ HRM report delivery will be paused for the next 2-3 weeks beginning August 1st, 2019 08:00 AM. The hospitals include:


  • Arnprior & District Memorial Hospital
  • Carleton Place & District Memorial Hospital
  • Queensway Carleton Hospital


During this period, report delivery from these hospitals via HRM will be suspended, with reports being delivered via fax or mail delivery methods. OntarioMD recommends that clinics closely monitor their incoming faxes or mail delivery during this time.


If you have any questions or concerns, please contact the OntarioMD Service Desk at or reach out to your OntarioMD Practice Advisor.


For fax or mail delivery issues please contact each of the respective hospital(s) at:

  • Arnprior & District Memorial Hospital - Wanda Herrick 613-623-3166 ext 545 or Andrea McClymont 613-623-3166 ext 261
  • Carleton Place & District Memorial Hospital – Wendy Vollans (613) 253-3812 ext 832 or Julie Byers (613) 253-3812 ext 812
  • Queensway Carleton Hospital - John Kyte 613-721-2000 ext 4631


Thank you for your patience and understanding.




Service Outage Date & Time:

August 1, 2019 08:00 AM


Expected outage duration of up to 3 weeks


The above hospitals are pausing their report delivery via HRM as of August 1, 2019 for up to 3 weeks

Action required by you:

OntarioMD recommends clinics monitor faxes and mail for report delivery


You are receiving this notification because you have been identified as a contact resource for your facility. If you have any questions, concerns, or would like to update your communication preferences, please contact the OntarioMD Service Desk at or 1-866-744-8668.


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