How to Setup Your Email on Outlook for iOS

This article is for setting up your email account only! If you're having trouble using the Outlook for iOS app, or if you encounter issue installing the app, create a ticket with the SupportMyMac Helpdesk.


Step 1:

(Note: If you have a work account that requires the Intune Company Portal or Workspace ONE app, install it from the App Store before setting up Outlook for iOS. Your IT admin may or may not also require you to enroll your device.)


Download Outlook for iOS from the iOS App Store and then open it. The icon looks like this:

iOS Outlook app

Note: See system requirements for your iOS devices here.


Step 2:

If it's your first time using Outlook for iOS, enter your full email address, then tap Add Account.

If not, open the Menu > tap Settings Outlook app settings > Add Account > Add Email Account.

Enter your email address

Note: If you're asked to select your email provider, please contact your IT admin for support as there may be a misconfiguration.

You can also set up your email account manually or use IMAP/POP.


Step 3:

Enter your email account password and tap Sign In.

Note: The sign in screen may look different for you depending on your company settings.

Enter your password


Step 4:

If multi-factor authentication is enabled, verify your identity. For more information, see Security info overview.

Check your text messages and enter the 6 digit code.


Step 5:

Accept any prompts for permission you may receive.

Swipe through the features and you're now ready to use Outlook for iOS!

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk